Accessibility Statement

Kind Healthcare is committed to making our website as accessible and easy to use as possible for everyone — including older people, people with disabilities, and those using assistive technologies such as screen readers or keyboard navigation.

We recognise that many of the people who visit our website are looking for care for themselves or a loved one, and we want that experience to be as straightforward and stress-free as possible.

We aim to write in plain, clear English that is easy to understand. We use: • A readable font size throughout the site, with text that can be resized using your browser's zoom function without loss of content • Sufficient contrast between text and background colours to aid readability • Clear headings and a logical page structure to help you find information quickly • Short paragraphs and bullet points to break up longer content

Our website is designed to be straightforward to navigate. The main menu is clearly labelled and consistent across all pages. Each page has a clear title and heading so you always know where you are.

We include a skip-to-content link at the top of each page to allow keyboard users and screen reader users to bypass the navigation and go directly to the main content.

Our website is fully responsive and designed to work on mobile phones, tablets and desktop computers. Text, images and navigation adapt to different screen sizes so that the site remains easy to use on any device.

Touch targets — such as buttons and links — are sized to be easy to tap on touchscreen devices.

Our contact and enquiry forms are designed to be accessible: • All form fields have clear, visible labels • Required fields are clearly indicated • Error messages explain clearly what needs to be corrected • Forms can be completed using a keyboard alone, without requiring a mouse

If you experience any difficulty completing a form on our website, please call us on 0115 786 0785 and we will be happy to take your enquiry over the phone.

Our website can be navigated using a keyboard alone. Interactive elements — including links, buttons and form fields — are accessible via the Tab key and have visible focus indicators so you can see where you are on the page.

All meaningful images on our website include descriptive alternative text (alt text) so that screen reader users receive the same information as sighted users. Decorative images that do not convey information are marked appropriately so that screen readers can skip them.

We have designed our website with colour contrast in mind, aiming to ensure that text is clearly legible against its background. We do not rely on colour alone to convey important information.

If you find any part of our website difficult to read due to colour or contrast, please let us know using the contact details below.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as far as reasonably practicable. We have not yet carried out a formal independent WCAG audit of this website, and we do not claim full compliance at this time.

We are committed to ongoing improvement and welcome feedback that helps us identify and address accessibility barriers.

If you experience any difficulty accessing any part of our website, or if you would like to request information in an alternative format — such as large print or a different file format — please contact us: • Email: kind-healthcare@outlook.com • Telephone: 0115 786 0785

We will do our best to respond promptly and to provide the information or assistance you need.